Low Income Pandemic Payment

Financial support

Updated 23 September 2021

The following financial support is available for people and families on low incomes, who receive Council Tax Reduction or who have children entitled to free school meals – this does not include those entitled to universal provision of P1-4 meals:

  • Scottish Child Payment Bridging Payment
  • free school meals payment for pupils who are self-isolating (not applicable during school holidays)
  • free school meals payments during school holidays
  • Family Pandemic Payment
  • Low Income Pandemic Payment

Low Income Pandemic Payment

As announced by the Scottish Government on 8 March 2021, households in receipt of Council Tax Reduction will receive a one-off payment of £130 to help towards increased costs and lost income during the pandemic. You can use this money as you want and there is no expectation that the £130 payment be used for any specific purpose.

Households with the following Council Tax exemptions are also eligible to receive payment:

  • all members of the household are under 18
  • all members of the household are care leavers
  • all members of the household are severely mentally impaired
  • the property is unoccupied because the resident has gone to someone else’s home to provide care or the resident receives care elsewhere

Also, households with no liability for Council Tax due to living in temporary accommodation (including a refuge) will also be eligible to receive payment.

Eligibility is based on being in receipt of Council Tax Reduction, or meeting the criteria for additional groups during April 2021. If a backdated claim for Council Tax Reduction is awarded for this period, then households will also be entitled to the payment. Please note that Single Person Discount on your Council Tax is not classed as Council Tax Reduction.

You do not have to apply. If you are eligible the payment will automatically be paid on or around Friday 3 September 2021. Only one payment will be made to each household.

The payment will be made direct into your bank account using bank details we already have from making the footwear and clothing grant payments, along with the various Covid-19 support payments earlier this year. We will send you a letter with a link to complete a form to give us your bank details if we do not already have them.

The deadline for providing bank details has now passed.  Anyone who has provided bank details after Monday 23 August will be paid by cheque along with customers who are due the payment but we do not hold their bank details.

We will not employ third parties to gather information on our behalf. If you have reason to believe that the person contacting you does not work for the council please contact us immediately. You should never give out your bank details to someone you do not trust.

  1. Who is eligible to receive a Low Income Pandemic Payment?
    A. Any household in receipt of Council Tax Reduction – or who meet the criteria for the above mentioned additional groups – on any day between 1-30 April 2021.
  2. Do I need to apply for the Low Income Pandemic Payment?
    A. No. The payment will be made direct into your bank account. We will send you a letter with a link to complete a form to give us your bank details if we do not already have them. In exceptional circumstances we may pay by cheque.
  3. When will I receive the payment?
    A. We aim to have payments issued on or around Friday 3 September 2021.
  4. Will I get a payment for each member of my household?
    A. No. If you are eligible for payment, you will receive one single payment of £130 for your household.
  5. Will this payment affect my claim for Universal Credit?
    A. If you receive Universal Credit, then this payment will be counted as Capital. This will not normally affect the amount you receive unless you have savings or other Capital totalling over £6,000. If you are worried that this payment could impact your Universal Credit award, you should report the payment in your journal by signing in to your Universal Credit accountor by calling the Universal Credit helpline on 0800 328 5644.

This payment will be disregarded in full for other benefits and for income tax purposes.

  1. I believe I should be in receipt of Council Tax Reduction. What can I do? 
    A. If you are not already receiving Council Tax Reduction and believe you may be eligible you can find out more on our Council Tax – discount if you are on a low income (Council Tax Reduction)page.
  2. Where can I find more information on the Low Income Pandemic Payment?
    A. For more information on the Low Income Pandemic Payment, please visit the Scottish Government website.
  3. I believe I should have received this payment but haven’t.  Who should I contact?
    A. You should use South Lanarkshire Council’s  enquiry form.

If you have any other questions about the Low Income Pandemic Payment, please use South Lanarkshire Council’s enquiry form.

The free Money Talk Team service is also available to help ensure you receive all the support you are entitled to. Phone 0800 085 7145 or visit their website.